How to handle challenge?
Keep the brain in mind!
Hello,

We're often asked how we handle the challenge of working with 'difficult' people. This month we're sharing some ideas which apply when we're hosting a meeting or delivering training. You can also adapt them if you coach or mentor 1-2-1.

Firstly, based on what we know about them, we treat our participants as either curious, concerned, or possibly feeling coerced. We find this helps us to have a really positive mindset, and we strive not to label individuals as 'difficult'.

Have you Read?
Learning -
Begin with the Brain in Mind

Peter Honey described our 1st ebook as "Utterly brain friendly." It's the essential place to start your brain friendly journey and discover the underpinning ideas we use.

We'll publish the 2nd in the series in October; click here to read more and buy the first one now.

Brain in Business Blue Man We remember that for some participants, the most basic instinct of fight and flight (brain stem) comes to the fore in these situations and, whether they admit it or not, people can get very emotional (amygdala) about the style and content of meetings and training.

Here's just a few of the ideas we use: send joining invitations (note the word!), identify the WIIFMs, welcome people individually, avoid time-wasting introductions, lose central tables, change groupings regularly, keep brains fed, use multi-intelligence exercises, value all contributions, and don't argue, criticise, or put people on the spot.

Brain in Business Blue Man

To get the biggest picture on how to handle challenge by keeping the brain in mind,
join us at How to be a Brain Friendly Trainer in December.

Brain Friendly
Learning Group

Since the last ezine our unique professional development network has grown to over 130 members. Brain Friendly Learning Group - new ideas
								and new learning Here's some of us participating in our last illustrative session, Graphics Made Easy, hosted by Vanessa Randle and Penny Pullan. Membership of the Group is free, so if you've not joined us yet, click here to read all about us, and do register your interest, to benefit from extra special offers, and to find out early about our future events.

How to be a
Brain Friendly Trainer™

How to be a Brain Friendly Trainer cover page To enable more of our friends and colleagues to join us at this life-changing event, it's now taking place on 8/9/10 December, still at the fabulous Sheepdrove Centre in Lambourn. We're looking for just 7 more people to join us - what will you gain from experiencing the UK's most comprehensive brain friendly learning event, at our lowest price, with the smallest group size, and with lots of bonuses and personal coaching?

Click here for the brochure and how to book or call us for more information soon.

Stellas picture and signature Anns picture and signature
Stella Collins Ann Grindrod
Telephone  +44 (0)1189 836 339 Telephone  +44 (0)1494 876 390
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©Collins and Grindrod, www.braininbusiness.com      Thank you.

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